Evolution prides itself on offering expert support in a short amount of time. The staff at Evolution are experts on Java and J2EE technologies and this knowledge is passed onto account holders both in the form of answers to questions and in the technical automation in myEvolution.

One example of automation that translates into increased service for account holders is application monitoring. Monitoring can be set up and customized to detect outages immediately as they occur and take corrective action. This could include, for example, the detection of an application that is not responding and the subsequent restart of an application server.

Account holders may submit support issues to the Evolution suport staff and expect prompt replies. The support subtopics listed above provide further information on the range of options account holders many exercise.